INSURANCE

Agreed Value

• Covers 100% of the recommended sum insured up to 20 years for Renault vehicles in the event of Total Loss or Theft claim.

Extra Cash Benefit (Non- Tariff)

• Customer will receive 20% additional cash payout of the sum insured or a maximum of RM3,000 (Terms and conditions apply)

No Betterment Charge

• Any replacement of new original parts cost will be waived for Renault vehicles up to 12 years old. Repair works must be carried out at any Renault authorised workshop or any Approved Repairer of the insurer. 

Car Replacement Allowance

• Customer shall be entitled to an allowance of RM150 per day, up to a max 3 days for the repair period recommended by Loss Adjusters in the event of own damage claim (excluding Own Damage - Knock for Knock).

24/7 RSA (Roadside Assistance) 1800 88 3838

• Towing assistance up to RM400 (depends on which insurer you choose) per event to the nearest Renault authorised workshop or any Approved Repairer of the insurer. 

Roadside Repair Services

• Free labour costs up to 2 hours per event for minor repairs (jump start or battery replacement, change of flat tyre and refill fuel). Any parts costs incurred shall be borne by customers.

Accident Towing Assistance

• Accident towing to the nearest Renault authorised workshop from the incident location.

Genuine Parts & Paintwork Warranty

• New genuine parts replacement are warrantable for 12 months with unlimited mileage. Paintwork comes with 12 months warranty.

Key Care Cover

• Reimbursement of the actual repair or replacement costs up to RM1,500 to the loss or damage of car key due to an actual or attempted theft, robbery or house break-in. The car key repair works or replacement should be carried out at any Renault authorised workshop or any Approved Repairer of the insurer.

Flood Relief Allowance

• Customer can be reimbursed an allowance up to RM1,500 in the event of car damage due to flood. Repair works should be carried out at any Renault authorised workshop.

Window Snatch Theft

• Compensation up to RM500 for the loss of possessions placed in your car in the event that windscreen or window is broken whilst you or your authorised driver were driving on the road. A police report must be lodged within 24 hours after the incident occurred.

All Drivers Coverage

• The policy excess of RM400 is waived for an unnamed driver. Drivers under the age of 21 years or holding a Provisional/ Learner driving license is not applicable.

Emergency Medical Evacuation Arrangement

• In the event of a medical emergency, we will arrange for medical assistance through an ambulance or other transportation to the nearest medical center. 

Emergency Message Transmission

• In the event of emergency, upon request from a customer, we shall endeavor to contact your family and keep them informed of your whereabouts.

Express Claim Approval

• Express approval for damage claim less than RM30,000. Repair works must be carried out at any Renault authorised workshop.

Hassle-Free Claim Process

• We are ready to assist you from claim submission until claim approval by the insurance company.

Trusted Renault Service Centre & Body Paint

• A wide network of 20 authorized Service Centres nationwide. Equipped with high-end tools and expertise in ensuring a total quality workmanship and customer satisfaction.

Extended Breakdown Towing
(03-4047 5223)

• In the event of breakdown in Thailand, Singapore & Brunei, we will arrange towing services to the customer’s preferred workshop. Towing cost shall be borne by customer.

Extended Breakdown Towing

• We will arrange vehicle repatriation upon request. Costs shall be borne by the customer.
• Standard towing assistance up to RM400 applies for towing from Malaysia border to the nearest Renault authorised workshop or any Approved Repairer of the insurer.

Policyholder's Personal Accident