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RENAULT SUBSCRIPTION

subscribe to freedom

CAPTUR

from only RM888 per month

KOLEOS

from only RM2,299 per month

MEGANE R.S. TROPHY

from only RM6,000 per month

ZOE E-TECH 100% ELECTRIC

From only RM2,799 per month

CAPTUR

from only RM888 per month

KOLEOS

from only RM2,299 per month

MEGANE R.S. TROPHY

from only RM6,000 per month

ZOE E-TECH 100% ELECTRIC

From only RM2,799 per month

CAPTUR

Subscribe from only
RM 888/month.
Captur features:

  • Two-tone exterior
  • Turbocharged engine with performance equivalent to 1.8L
  • Excellent fuel efficiency
  • 7-inch infotainment system with connectivity and navigation
  • Black combination leather seats
  • Modular interior with sliding rear seats
  • Adjustable boot floor

NEW KOLEOS‏‏‎

Subscribe from only
RM 2,299/month.
Koleos features:

  • 2.5L engine with X-Tronic CVT automatic transmission
  • 18-inch / 19-inch alloy wheels
  • Hands-free power tailgate (Signature & Signature Plus only)
  • First class interior with Black Riviera or Sand Grey combination leather seats
  • Customisable ambient lighting
  • 8.7-inch R-LINK 2 touchscreen infotainment with Apple Carplay™ & Android Auto™ ready
  • Electric panoramic sunroof (Signature & Signature Plus only)
  • Digital Video Recorder (Signature Plus only)
  • Aerokit (4-pieces) (Signature Plus only)

NEW MEGANE R.S. TROPHY

Subscribe from only
RM 6,000/month.
Megane R.S. Trophy features:

  • 1.8 L Turbocharged ; 6-speed EDC Automatic Transmission
  • PURE VISION Full LED headlights with LED daytime running light
  • 19-inch JEREZ Diamond-cut wheel design with red-inserts
  • Cup chassis with Torsen mechanical limited slip differential
  • Dark carbon R.S. fabric upholstery and red contrast stitching seats
  • 4CONTROL four-wheel steering system
  • 4 Hydraulic compression stops
  • Renault Multi-sense (4 driving modes)
  • Multi-change down
  • Launch control

New ZOE E-TECH 100% ELECTRIC

Subscribe from only
RM 2,799/month.
ZOE E-TECH 100% ELECTRIC features:

  • 52kWh battery with 50kW CCS2 DC charging and 22kW Type 2 AC charging 
  • 100kW motor (R135); up to 395km WLTP range 
  • Full LED headlights with daytime running light 
  • EASY LINK 7" touchscreen with Android Auto™ & Apple CarPlay™ 
  • Hands-free park assist (R135 only) 
CROSSOVER

Please select subscription type

  • Plan Type
  • Monthly Fee
  • Promotion
  • Vehicle Type
  • Mileage Cap
  • Inclusive of
  • Security Deposit
  • Select Plan
CUSTOMIZE YOUR SUBSCRIPTION PLAN
Captur-blue-N1-1-1614564706-1627879995.png
CAPTUR
Colour

Car colours are assigned at random based on stock availability.

ADDITIONAL ADD-ONS
Mileage

What is your mileage needs?


Leave the wear & tear to us


Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage suit your need best?

TOTAL FEE:
RM 1,499.00
CUSTOMIZE YOUR SUBSCRIPTION PLAN
Captur-blue-N1-1-1614564706-1627880020.png
CAPTUR
Colour

Car colours are assigned at random based on stock availability.

ADDITIONAL ADD-ONS
Mileage

What is your mileage needs?


Leave the wear & tear to us


Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage suit your need best?

TOTAL FEE:
RM 1,699.00
CUSTOMIZE YOUR SUBSCRIPTION PLAN
Captur-blue-N1-1-1614564706-1627879983.png
CAPTUR
Colour

Car colours are assigned at random based on stock availability.

ADDITIONAL ADD-ONS
Mileage

What is your mileage needs?


Leave the wear & tear to us


Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage suit your need best?

TOTAL FEE:
RM 1,899.00
SUV

Please select subscription type

  • Plan Type
  • Monthly Fee
  • Promotion
  • Vehicle Type
  • Mileage Cap
  • Inclusive of
  • Security Deposit
  • Select Plan
CUSTOMIZE YOUR SUBSCRIPTION PLAN
15-04-2020_7411_15-04-2020_2217_-1627880503.png
KOLEOS
Colour

Car colours are assigned at random based on stock availability.

ADDITIONAL ADD-ONS
Mileage

What is your mileage needs?


Leave the wear & tear to us


Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage suit your need best?

TOTAL FEE:
RM 2,499.00
CUSTOMIZE YOUR SUBSCRIPTION PLAN
15-04-2020_7411_15-04-2020_2217_-1627880503-1630479468.png
KOLEOS
Colour

Car colours are assigned at random based on stock availability.

ADDITIONAL ADD-ONS
Mileage

What is your mileage needs?


Leave the wear & tear to us


Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage suit your need best?

TOTAL FEE:
RM 2,899.00
CUSTOMIZE YOUR SUBSCRIPTION PLAN
Koleos-Car-Millesime-Red-1616581-1627881096.png
KOLEOS
Colour

Car colours are assigned at random based on stock availability.

ADDITIONAL ADD-ONS
Mileage

What is your mileage needs?


Wear and Tear

Leave the wear & tear to us


Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage suit your need best?

TOTAL FEE:
RM 3,099.00
CUSTOMIZE YOUR SUBSCRIPTION PLAN
Koleos-Car-Millesime-Red-1616581-1627881187.png
KOLEOS
Colour

Car colours are assigned at random based on stock availability.

ADDITIONAL ADD-ONS
Mileage

What is your mileage needs?


Wear and Tear

Leave the wear & tear to us


Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage suit your need best?

TOTAL FEE:
RM 3,299.00
CUSTOMIZE YOUR SUBSCRIPTION PLAN
Koleos-Car-Millesime-Red-1616581-1627881283.png
KOLEOS
Colour

Car colours are assigned at random based on stock availability.

ADDITIONAL ADD-ONS
Mileage

What is your mileage needs?


Wear and Tear

Leave the wear & tear to us


Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage suit your need best?

TOTAL FEE:
RM 3,499.00
CUSTOMIZE YOUR SUBSCRIPTION PLAN
Koleos-Car-Millesime-Red-N1-1616-1627880517.png
KOLEOS SIGNATURE
Colour

Car colours are assigned at random based on stock availability.

ADDITIONAL ADD-ONS
Mileage

What is your mileage needs?


Leave the wear & tear to us


Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage suit your need best?

TOTAL FEE:
RM 2,999.00
CUSTOMIZE YOUR SUBSCRIPTION PLAN
Koleos-Car-Millesime-Red-N1-1616-1627880517-1630480570.png
KOLEOS SIGNATURE
Colour

Car colours are assigned at random based on stock availability.

ADDITIONAL ADD-ONS
Mileage

What is your mileage needs?


Leave the wear & tear to us


Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage suit your need best?

TOTAL FEE:
RM 3,399.00
CUSTOMIZE YOUR SUBSCRIPTION PLAN
Koleos-Car-Millesime-Red-1616582-1627881139.png
KOLEOS SIGNATURE
Colour

Car colours are assigned at random based on stock availability.

ADDITIONAL ADD-ONS
Mileage

What is your mileage needs?


Wear and Tear

Leave the wear & tear to us


Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage suit your need best?

TOTAL FEE:
RM 3,599.00
CUSTOMIZE YOUR SUBSCRIPTION PLAN
Koleos-Car-Millesime-Red-1616582-1627881217.png
KOLEOS SIGNATURE
Colour

Car colours are assigned at random based on stock availability.

ADDITIONAL ADD-ONS
Mileage

What is your mileage needs?


Wear and Tear

Leave the wear & tear to us


Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage suit your need best?

TOTAL FEE:
RM 3,799.00
CUSTOMIZE YOUR SUBSCRIPTION PLAN
Koleos-Car-Millesime-Red-1616582-1627881074-1682997292.png
KOLEOS SIGNATURE PLUS
Colour

Car colours are assigned at random based on stock availability.

ADDITIONAL ADD-ONS
Mileage

What is your mileage needs?


Leave the wear & tear to us


Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage suit your need best?

TOTAL FEE:
RM 3,299.00
CUSTOMIZE YOUR SUBSCRIPTION PLAN
Koleos-Car-Millesime-Red-1616582-1627881074-1683000557.png
KOLEOS SIGNATURE PLUS
Colour

Car colours are assigned at random based on stock availability.

ADDITIONAL ADD-ONS
Mileage

What is your mileage needs?


Leave the wear & tear to us


Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage suit your need best?

TOTAL FEE:
RM 3,699.00
CUSTOMIZE YOUR SUBSCRIPTION PLAN
Koleos-Car-Millesime-Red-1616582-1627881074.png
KOLEOS SIGNATURE PLUS
Colour

Car colours are assigned at random based on stock availability.

ADDITIONAL ADD-ONS
Mileage

What is your mileage needs?


Wear and Tear

Leave the wear & tear to us


Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage suit your need best?

TOTAL FEE:
RM 3,899.00
CUSTOMIZE YOUR SUBSCRIPTION PLAN
Koleos-Car-Millesime-Red-1616582-1627881164.png
KOLEOS SIGNATURE PLUS
Colour

Car colours are assigned at random based on stock availability.

ADDITIONAL ADD-ONS
Mileage

What is your mileage needs?


Wear and Tear

Leave the wear & tear to us


Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage suit your need best?

TOTAL FEE:
RM 4,099.00
CUSTOMIZE YOUR SUBSCRIPTION PLAN
Koleos-Car-Millesime-Red-1616582-1627881243.png
KOLEOS SIGNATURE PLUS
Colour

Car colours are assigned at random based on stock availability.

ADDITIONAL ADD-ONS
Mileage

What is your mileage needs?


Wear and Tear

Leave the wear & tear to us


Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage suit your need best?

TOTAL FEE:
RM 4,299.00
SPORT

Please select subscription type

  • Plan Type
  • Monthly Fee
  • Promotion
  • Vehicle Type
  • Mileage Cap
  • Inclusive of
  • Security Deposit
  • Select Plan
CUSTOMIZE YOUR SUBSCRIPTION PLAN
Megane RS Trophy 300_Red-1616554695.png
MEGANE R.S. TROPHY
Colour
ADDITIONAL ADD-ONS
Mileage

What is your mileage needs?


Wear and Tear

Leave the wear & tear to us


Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage suit your need best?

TOTAL FEE:
RM 6,000.00
CUSTOMIZE YOUR SUBSCRIPTION PLAN
Megane RS Trophy 300_Red-1616555020.png
MEGANE R.S. TROPHY
Colour
ADDITIONAL ADD-ONS
Mileage

What is your mileage needs?


Wear and Tear

Leave the wear & tear to us


Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage suit your need best?

TOTAL FEE:
RM 7,000.00
CUSTOMIZE YOUR SUBSCRIPTION PLAN
Megane RS Trophy 300_Red-1616555230.png
MEGANE R.S. TROPHY
Colour
ADDITIONAL ADD-ONS
Mileage

What is your mileage needs?


Wear and Tear

Leave the wear & tear to us


Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage suit your need best?

TOTAL FEE:
RM 8,000.00
Electric Vehicle (EV)

Please select subscription type

  • Plan Type
  • Monthly Fee
  • Promotion
  • Vehicle Type
  • Mileage Cap
  • Inclusive of
  • Security Deposit
  • Select Plan
CUSTOMIZE YOUR SUBSCRIPTION PLAN
blue zoe-1684131768.png
ZOE R110
ADDITIONAL ADD-ONS
Mileage

What is your mileage needs?


Wear and Tear

Leave the wear & tear to us


Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage suit your need best?

TOTAL FEE:
RM 2,799.00
CUSTOMIZE YOUR SUBSCRIPTION PLAN
blue zoe-1684132422.png
ZOE R110
ADDITIONAL ADD-ONS
Mileage

What is your mileage needs?


Wear and Tear

Leave the wear & tear to us


Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage suit your need best?

TOTAL FEE:
RM 3,299.00
CUSTOMIZE YOUR SUBSCRIPTION PLAN
blue zoe-1684132737.png
ZOE R110
ADDITIONAL ADD-ONS
Mileage

What is your mileage needs?


Wear and Tear

Leave the wear & tear to us


Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage suit your need best?

TOTAL FEE:
RM 3,799.00
CUSTOMIZE YOUR SUBSCRIPTION PLAN
blue zoe-1684133183.png
ZOE R135
ADDITIONAL ADD-ONS
Mileage

What is your mileage needs?


Wear and Tear

Leave the wear & tear to us


Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage suit your need best?

TOTAL FEE:
RM 2,999.00
CUSTOMIZE YOUR SUBSCRIPTION PLAN
blue zoe-1684133454.png
ZOE R135
ADDITIONAL ADD-ONS
Mileage

What is your mileage needs?


Wear and Tear

Leave the wear & tear to us


Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage suit your need best?

TOTAL FEE:
RM 3,499.00
CUSTOMIZE YOUR SUBSCRIPTION PLAN
blue zoe-1684133805.png
ZOE R135
ADDITIONAL ADD-ONS
Mileage

What is your mileage needs?


Wear and Tear

Leave the wear & tear to us


Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage suit your need best?

TOTAL FEE:
RM 3,999.00

Please select subscription type

  • Plan Type
  • Monthly Fee
  • Promotion
  • Period
  • Vehicle Type
  • Mileage Cap
  • Inclusive of
  • Security Deposit
  • Select Plan
CUSTOMIZE YOUR SUBSCRIPTION PLAN
base-captur-1609340588-1627880051.png
BASE CAR : CAPTUR
ADDITIONAL ADD-ONS
Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage (applies to the base vehicles) suit your need best?

TOTAL FEE:
RM 2,299.00
CUSTOMIZE YOUR SUBSCRIPTION PLAN
base-koleos-1609340271-1627880918.png
BASE CAR : KOLEOS
ADDITIONAL ADD-ONS
Accessories

Which accessories suit your need best?

i Customer will own the child seat at the end of the subscription term


Coverage

Which coverage (applies to the base vehicles) suit your need best?

TOTAL FEE:
RM 3,799.00

BENEFITS OF SUBSCRIPTION


there are so many reasons subscription makes sense. here are some benefits you can enjoy.

No depreciation concerns

No down payment

No regular service cost

No long term lock-ins

Multi-model flexibility(for-switch)

No loan concerns

New car every 2-3 years(For fixed plan)

Tax savings(For company)

No cost of interest rates

You have questions, we have the answers. Here are some commonly asked questions and answers. If you need more details, chat or call us at 1800-18-8663

PLAN & VEHICLES AVAILABLE

There are currently 3 Renault models available under Renault Subscription:

-CAPTUR: stylish compact crossover with excellent fuel efficiency

-KOLEOS: premium, spacious and powerful SUV that elevates your luxury

-MEGANE R.S. TROPHY: exciting sports performance vehicle, comes in EDC Automatic transmission
-ZOE E-TECH 100% ELECTRIC : city car that electrifies your daily life 

Yes. You can click here to request for a test drive here on our website. Details available in the test drive section.

No, The regular maintenance service, insurance and road tax is covered under your rental fee for fixed and switch plans

There are 3 plans available – Trial plan, Fixed plan and Switch plan. The key differences are:


FIXED

SWITCH

PRE-OWNED

NEW

BASE

PRIME

Captur or Koleos

Koleos OR Megane R.S. Trophy OR Zoe

Get the Captur and access to the Koleos & Megane R.S.

Get the Koleos, and access to the Captur, Megane R.S.

Pre-owned

Brand new 

Pre-owned

Pre-owned

6 months
1, 2 or 3 years 

1, 2 or 3 years

1 year plan with flexibility to cancel anytime (with 30days notice)

10,000km
20,000km mileage annually (Option to top up to 40,000km annually)

Unlimited mileage

Inclusive of service, road tax, & insurance

Inclusive of regular service, road tax, wear & tear and insurance

Wear & tear inclusive on both Captur & Koleos

Wear & tear available for top up based on mileage

Wear & tear inclusive on the Captur 

Wear & tear inclusive on the Koleos

Yes, you will be receiving a brand new Renault vehicle when you Subscribe to the Fixed NEW Koleos & Megane R.S. Trophy & Zoe E-Tech 100% Electric plan.

Under the Fixed plan, wear & tear parts are not included for the New Koleos, New Megane R.S. Trophy and New Renault Zoe E-Tech 100% Electric subscription plan. You can take up an optional Wear & Tear package for the New Koleos, New Megane R.S. Trophy and New Renault Zoe E-Tech 100% Electric which will cover brake pads, wiper blades, tyres, battery and alignment/balancing. However, wear & tear are included for the Fixed Pre-owned Captur 6 months, 1, 2, 3 years & Koleos  1, 2, 3 years subscription plan.

For Switch plan wear & tear is only covered on the base vehicle.
Smoking is strictly not allowed.

VEHICLE USAGE & UNFORESEEN SITUATIONS

Yes, you will be given a Service Voucher and you will need to bring the vehicle in to any Autorised Renault Service Centre every 6 months / 10,000km for maintenance services.

The vehicle is covered by insurance. However, there may be some excess fees incurred during the following situations:

In the event of an accident:

An excess fee max. of up to RM990 for Captur, RM1,425 for Koleos OR RM2,470 for Megane R.S. Trophy (subject to the level of damage to the vehicle) may be imposed per incident.
- An additional excess fee of RM400 will be imposed if you are a probationary license holder and/or;
- Is below the age of twenty-one (21) years old.

Condition upon return of vehicle:

During vehicle return, we will inspect the condition of the vehicle. Please return the vehicle in good condition. Refer to the Terms & Conditions for full details.

Alternatively, you can opt for your preferred “Full Accident protection coverage” where you will not be charged for the damages in the event of accident (Depending on the selected Full protection plan)

The “Full Accident Protection Coverage” shall be opted at the time of your submission of the application under the Program. You shall not be permitted to terminate the “Full Accident Protection Coverage” after the commencement of the subscription.

Refer to the Terms & Conditions for full details.

You may seek assistance from our 24 hour Customer Support hotline by dialling the toll-free number of 1800-88-8663. They will be able to assist on on-site emergency support and towing assistance.

All repairs must be done at authorized Renault Service Centres only.

Please request through Renault E-Store or email us at renaultsubscription@tanchonggroup.com or call us at 1800-18-8663 (Monday – Sunday, 8am – 8pm).

You can start using the Renault family access 1 month after your Subscription start date. With the Base plan, you have 2 months Renault family access and can utilize the Megane R.S. for up to 2 weeks. The Prime plan, you have 2 months Renault family access and can utilize the Megane R.S. for up to 2 weeks.

Switch vehicle usage is a 14 day slots, and is subject to availability. Bookings to be made at least 14 days in advance.

You can drive the vehicle within Malaysia and Singapore. However, additional insurance is required for vehicles travelling to Singapore at a minimal fee. Kindly obtain Singapore access option during online submission at Renault E-Store or inform us at 1800-18-8663 (Monday – Sunday, 8am – 8pm) if you will be using your vehicle outside of Malaysia.

While for the Trial Plan, vehicles are only allowed within Malaysia only.

These vehicles are solely for use for day-to-day on-road use only. No race and off-road usage is permitted.
These vehicles are for day-to-day use only. No ride hailing usage is permitted. 

The Subscription Charges of the Said Vehicle is inclusive of car insurance coverage of:

  1. unlimited liability for death or injury to third parties; and
  2. Property damage liability up to Ringgit Malaysia Three Million (RM3,000,000.00) only on per occurrence basis.
The aforesaid insurance coverage shall only be effective provided if you or the Designated Drivers:
  1. shall have lodged a police report on the accident; and
  2. shall have reported the accident to TCEC,


within twenty four (24) hours from the time of the accident.

  1. Whilst under the influence of alcohol or drugs;
  2. For any purpose for which it is not expressly designed;
  3. To propel or tow any vehicle or other object;
  4. To participate in any race, test or contest;
  5. In any manner whereby the Said Vehicle will be loaded beyond its permitted capacity;
  6. For any illegal and/or unlawful purposes;
  7. To carry any item(s) that will discharge any unpleasant odour (e.g. pets, durians, salted fish and etc). Smoking in the Said Vehicle is also strictly prohibited. In the event of breach of this provision, you shall be liable to reimburse TCEC for all costs incurred to eliminate such odour or animal fur from the Said Vehicle; or
  8. For sub-leasing / car rental purposes.

ELIGIBILITY & APPLICATION

Please prepare the following documents and email it to renault@tanchonggroup.com

Fixed & Switch plan:

Individual Subscription
Malaysian Citizen

Individual Subscription
Non-Malaysian Citizen

Company Subscription

  • Completed Renault Subscription application form through E-Store
  • Copy of Driver’s License
  • Copy of IC
  • Credit card authorization form (If any)
  • 3 months’ pay slip
  • 3 months bank and EPF statement
  • Signed PDPA form





  • Completed Renault Subscription application form through E-Store
  • Copy of Passport
  • Copy of valid International Driver’s License
  • Copy of Malaysian Visa/working permit
  • Copy of utility bill from local residence
  • Copy of rental agreement
  • Letter of employment
  • Credit card authorization form
  • 3 months bank and EPF statement
  • Signed PDPA form


  • Completed Renault Subscription application form through E-Store
  • Form 9/13 (Certified True Copy)
  • Form 24 (Certified True Copy)
  • Form 49 (Certified True Copy)
  • Copy of Director’s IC
  • Copy of authorized driver’s IC / Passport
  • Copy of authorized driver’s license
  • Board resolution
  • Credit card authorization form
  • Past 2 years financial statement (for 5 Subscriptions & above)
  • Signed PDPA form
Renault Subscription is now open to all Malaysians citizen and Non-Malaysians citizen who have a valid driver’s license and companies.

In order to qualify for the Program, you and/or the Designated Drivers:
  1. Must hold a valid Malaysian driving license or international driving license in the appropriate class;
  2. Shall not have suffered or be suffering from any physical infirmity and/or defective vision or hearing which may impair your driving abilities;
  3. Shall not have been convicted of serious traffic offences within the past five (5) years; and
  4. Shall be aged twenty-one (21) years old and above. You shall obtain prior written consent from TCEC in the event you and/or the Designated Driver(s) is
    • below the age of twenty-one (21) years old or,
    • Exceeds the age of sixty-five (65) years old.

Designated Driver:-
  1. Any wrongful use of the Subscibe Vehicle and/or breach of these Terms and Conditions by the Designated Driver shall be deemed as a breach by you, and you shall be responsible and liable towards TCEC for such wrongful use and/or breach by the Designated Driver.
This could be due to several factors – vehicle availability, traffic offences, criminal offences, credit standing and other factors.

TERMINATION / END OF SUBSCRIPTION

You will need to inform us 30 days in advance via email and fill out the Cancellation Request form via: renaultsubscription@tanchonggroup.com.

  • As the name suggested, the Fixed plan is fixed and a penalty will be incurred of up to the full sum of the unfulfilled contract value. Having said that – the contract period is for a short 6 months to 3 years only.
  • For Switch, it is totally flexible and you will be able to cancel at anytime without any penalties. Just give us a 30 day notification and complete the Cancellation Request form.

The Subscription shall automatically terminate in the event of:

  1. defaulted on your payment;
  2. you have not been deemed to be using the vehicle for that does not comply with the terms set forth in the terms & conditions, or
  3. you shall have an interim order in bankruptcy proceedings made against you. 
  • At the end of your Fixed or Switch subscriptions, you have three options:
    1. Buy over the Renault vehicle you have been driving. The price will be offered to you at the end of the Subscription period based on the condition of the vehicle, or
    2. Continue with your Subscription of a new Renault, or
    3. End your Subscription

PAYMENT

By Credit Card Auto Deduction. The monthly subscription payments will be deducted automatically from your card.

You can change your credit card details at your E-Store account directly. There will be a charge of RM1 which will be auto refunded to your card directly by IPAY88. To remove any credit card details from your E-Store account, kindly contact us at 1800-18-8663 or email to renault@tanchonggroup.com and our team will assist further. 

  1. There are some tax benefits from Subscription, depending on which Renault model you opt for. The Qualifying Expenditure (QE) for private motor vehicle is has a limited amount claimable. However, with Subscription, companies will be able to claim the full tax benefit of the Subscription payment made.
  2. Additionally, the Renault Subscription programme is designed to help customers be able to better plan and manage their ownership costs. The monthly payments include insurance, road tax, maintenance already with no downpayment needed.

Please note that the bank security on debit cards is higher than credit card, hence, debit card users may experience issues during the transaction. If this happens, please contact us at 1800-18-8663 and our team will assist further.

Below are some common error code returns from the banks and the banks’ recommended actions based on each error code:-

(i) Do Not Honour/ 3D Security Failure

-Kindly call the bank and request to activate the debit card’s E-Commerce/ 3D Authentication for auto-charging function and not for one single transaction

-Once the E-Commerce/ 3D Authentication is activated, please check with the bank and ensure that the e-commerce transaction limit is set to an amount which is higher than the total monthy payable amount. Kindly note that the E-Commerce transaction limit is different from the online transfer limit. By default, the bank’s E-Commerce transaction limit is set to a lower range so customers are required to check and change that limit accordingly.

(ii) Insufficient Fund

-Please check your credit limit or balance of your debit account and ensure there are enough funds for the transactions. Kindly also check with the bank and ensure that your card’s e-commerce transaction limit is set to a higher amount than the required transaction amount. Do note that the E-Commerce transaction limit is different from the online transfer limit. By default, the bank’s E-Commerce transaction limit is set to a lower range so the customer requires to check and change that limit accordingly.
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