Terms and conditions

TC Euro Cars Sdn. Bhd. (“TCEC”) has created this Site (as defined hereinafter below) in order for you to obtain the latest information on the Renault products and services supplied by us. We hope you enjoy using the Site.

Your access to and use of the Site shall be subject to and governed by the terms and conditions below (“Terms”). Please take a moment and read these Terms carefully. By accessing this Site and any pages thereof, you shall be deemed to have read, understood and agreed to be bound by these Terms without limitation or qualification. If you do not agree with these Terms, please immediately discontinue your access to and/or use of this Site or any pages thereof.

TCEC reserves the right to revise or modify these Terms at any time at our absolute discretion without prior notice to you. The revised or modified Terms will be updated and uploaded on this Site, and we suggest that you check these Terms regularly. Your continuous access to and/or use of this Site constitutes your agreement to and acceptance of such revised or modified Terms.

Definitions

For the purposes of these Terms:-

  • “Site” shall mean this website, https://www.renault.com.my and the pages thereof, which is owned and operated by TCEC.
  • “You” shall mean you, the person accessing the Site, and “your” shall be construed accordingly.

Governing Law & Jurisdiction

These Terms shall be governed exclusively by and are to be interpreted in accordance with the laws of Malaysia. The courts of Malaysia shall have the exclusive jurisdiction to adjudicate any dispute which may arise in relation thereto, and any and all actions, disputes or controversies arising out of or in relation to your use of the Site.

Copyright and Trademarks

The content, text, images, graphics, sound files, animation files, video files, and their arrangement on this Site are all subject to copyright and other intellectual property protection.

The copyright in the materials contained on this Site (including but not limited to the software, text, data and html codes) are either owned by TCEC or is licensed to it by the respective proprietor(s). These materials may not be modified, transmitted, displayed, reproduced, published, or otherwise exploited or commercially dealt with in any manner without the express prior written permission of TCEC. You may print, copy, download or temporarily store extracts from this Site for your personal use only.

All the trademarks, service marks and logos displayed on this Site are either the registered, pending registration and/or unregistered trademarks of TCEC or the respective third party proprietors as identified in the Site. Unless the express prior written consent of TCEC or the relevant third party proprietor has been obtained, nothing contained on the Site shall be construed as granting any license or right for you to use, copy or modify such trademarks, service marks or logos.

Products and Services

This Site provides information on Renault products and services available throughout Malaysia. Whilst we make every reasonable effort to ensure that the information on the site is the most recent and correct, from time to time the specifications of vehicles, services and prices can be subject to change by TCEC without notice. You are advised to always consult TCEC and/or the authorized Renault dealers for the latest information on the models, specifications, features, prices, options and availability of the products and services.

The vehicles on this Site may be shown to be fitted with one or more optional extras, including but not limited to alloy wheels, driving lights, bull-bars, tow-bars, trays and mirrors. All prices quoted on this Site do not include the cost of any optional extras. Please contact TCEC and/or the authorized Renault dealers for further information.

Due to variations in computer hardware and software, actual vehicle colours may vary from those shown on this Site.

Linked Sites

This Site may contain links to other sites that enable users to leave this Site and go directly to the linked site (“Linked Sites”). These Linked Sites are owned and operated by third parties and are not under the control and/or supervision of TCEC. The use of a Linked Site shall be subject to the terms of use and privacy policies stipulated by the operator of each Linked Site that you should review.

These Linked Sites are provided for your convenience only and shall not be interpreted as a recommendation and/or endorsement by TCEC of the contents of the Linked Sites and/or any products or services appearing on and/or provided through such Linked Sites.

TCEC makes no warranties (express or implied) and hereby expressly disclaims any responsibilities in respect of the contents, materials, products or services posted or offered at any of the Linked Sites. Your access and use of any such Linked Sites and their content, information, products or services shall be solely at your own risk. TCEC shall not be responsible or liable for any loss, expense or damage which may be suffered by you resulting from your use of or reliance on such content, information, products or services of the Linked Sites.

Disclaimer & Limitation of Liability

Although all reasonable care has been taken to assure the accuracy of the contents on this Site, they are provided on an “AS IS” basis, and may contain errors or inaccuracies. To the fullest extent permitted by law, TCEC hereby expressly disclaims all warranties and representations (whether express or implied) regarding the contents on the Site, including but not limited to their accuracy, adequacy, reliability and completeness; and the non-infringement of third party rights.

In addition, TCEC does not warrant that:-

  • your access to this Site will be uninterrupted or that there will be no downtime, delays, failures, errors or omissions or loss of information as this Site is transmitted to you;
  • no viruses or other contaminating or destructive materials or elements will be transmitted or that your device will not be damaged from your access and/or use of this Site.

To the fullest extent permitted by law, TCEC shall not be held responsible or liable under any circumstances whatsoever for any losses, damage or expenses which may be suffered by you arising out of or in connection with:-

  • your access or use of, or inability to access or use this Site; and/or
  • your reliance on or inability to use the contents or materials, information or functions on this Site.

Privacy Policy

Our Privacy Policy is incorporated into and shall form and integral part of these Terms. By submitting any personal information or data through this Site, you shall be deemed to have agreed and authorised TCEC to access, process, store, use, transfer and/or disclose such personal information or data in accordance with TCEC’s Privacy Policy.

Cookies Policy

A “cookie” is a small text file or text identifier that helps us in many ways to make your visit to our Site more enjoyable and meaningful. They also allow us to tailor a website that is more user-friendly to better match your interests and preferences.

When you visit our Site, we may plant a "cookie" in your device. A "cookie" does not enable us to identify you. Generally, it records information about the way your device navigates round our Site (which pages you looked at, date and time, etc.) which we can read next time you visit. It may also contain information which you have given to us via the Site. In this way, you will not have to fill in the same information the next time you visit the Site. This information will be stored on your device for a defined period of time.

By using our Site, you consent to the use and storage of cookies on your device. However, you can also view our Site without cookies. Your browser lets you choose whether to accept, not to accept or to be warned before accepting cookies. Such guidance is provided in your chosen browser’s manual. Please note however that the blocking of some types of cookies may impact your experience of the Site.

Refund Policy

All Goods are sold "as is". Buyer shall assume the responsibility for purchase, and no refunds will be issued. You may contact TC Euro Cars within 3 days from the purchase date if you wish to raise feedback and/or concern.